Legal
Privacy Policy
Last updated: 6 April 2026
Who we are
920 Luxury is a hair business operating in the United Kingdom. We sell hair products and provide installation services. Our contact email is hello@920luxury.com.
What data we collect
When you place an order, we collect your name, email address, delivery address, and payment details. Payment information is processed by Shopify and is not stored by us directly. If you contact us, we retain the content of that communication.
Why we collect it
We use your data to fulfil your order, communicate with you about it, and comply with legal obligations. If you have subscribed to emails, we use your address to send relevant updates. We do not sell or share your data with third parties for marketing purposes.
Third parties
We use Shopify to power our online store. Shopify acts as a data processor on our behalf and stores order and customer data on secure servers. Their privacy policy is available at shopify.com/legal/privacy. We may also use email delivery services to send transactional messages.
Cookies
Our store uses cookies to keep your cart session, remember preferences, and understand how the site is used. By using the site, you consent to this. You can clear cookies in your browser settings at any time.
How long we keep your data
Order records are retained for 7 years to meet UK tax and accounting requirements. If you ask us to delete your account data, we will do so where it does not conflict with legal obligations.
Your rights
Under UK GDPR, you have the right to access the data we hold about you, correct inaccurate data, request deletion, and object to certain uses. To exercise any of these rights, email hello@920luxury.com. We will respond within 30 days.
Changes to this policy
We may update this policy from time to time. The current version will always be on this page. Continued use of the site after changes are posted means you accept the updated policy.
Contact
For any privacy-related questions, email hello@920luxury.com.