Legal
Disclaimer
Last updated: 6 April 2026
Product descriptions
We make every effort to describe our products accurately. Lengths are measured from root to tip when straight. Curly and wavy textures will appear shorter once styled. If you have questions about a specific product before purchasing, contact us.
Colour accuracy
Hair colours are photographed as accurately as possible. However, colours appear differently on different screens, and batch-to-batch variation exists in all hair products. Colours may differ slightly from what is shown. If colour matching is important to you, request a consultation before ordering.
Results
The appearance of installed hair depends on factors including your natural hair, scalp condition, and how the style is maintained. We cannot guarantee identical results to photographs shown on the site, as these are illustrative.
Hair care
The lifespan of hair extensions and wigs depends significantly on how they are cared for. We provide care guidance, but we are not responsible for damage caused by improper maintenance, heat, or chemical treatments after purchase.
Availability
Product availability can change. If an item you have ordered is not available, we will contact you promptly and offer an alternative or a full refund.
External links
Where we link to external websites, we are not responsible for their content or privacy practices. Links are provided for reference only.
Limitation of liability
920 Luxury is not liable for any indirect or consequential losses arising from the use of our products or services. Our liability is limited to the value of the order in question. Nothing in this disclaimer limits your statutory rights as a consumer under UK law.